Reviews

Very Helpful Advice and Great Claims Service

July 16, 2016
Mike1962 from Landenberg, PA, Age 54

John Koziol and Bill Hutchins are incredibly helpful and informed agents. They advised my wife and I to help determine the right type of policies and coverages to protect our family and our possessions. As part of our auto policy, they recommended accident forgiveness, and I’m glad they did. Our son was in a recent accident (fortunately he was not hurt) and as a result of the agency’s proactive recommendation, our rates will not be impacted. The claims process was quick and professional with ongoing communication throughout. Within one day, the adjustor reviewed the damage and provided an estimate, which was quickly followed with a payment. For anyone looking to protect their families and belongings, I would highly recommend the Koziol Agency.

I would recommend to a friend.


Rapid Response

May 6, 2016
Marge P from Hockessin

Just moved to Delaware and had some last minute insurance needs in order to make settlement. Bill H. handled it swiftly and effectively, allowing everything to proceed smoothly. He was a pleasure to deal with.

I would recommend to a friend.


Great customer service!

November 23, 2015
Satisfied Customer

John is extremely professional and knows what he is talking about. His experience shows and he has never failed to fulfill our needs as our Insurance agent!
Not only is he a great agent, but a great person and we would never switch to another agency! John always does his best to give us the greatest service and coverages! Definitely would recommend to give him a call if you have insurance trouble.

I would recommend to a friend.


Totally Satisfied

October 29, 2015
Zorro1949 from Avondale, PA, Age 66

We have been totally satisfied by John Koziol as our insurance agent. He has provided excellent service for all of our insurance needs for the last 11 years living in Pennsylvania. John knows his product(s) well and has provided very personal service for our home & autos.
I would recommend him & his team for your insurance needs.

I would recommend to a friend.


“Nationwide on your side” is not just a slogan

October 19, 2015
BEEGHLJL1 from Coatesville, PA, Age 66

As a 30-year plus customer, I’ve never been let down by Nationwide. I’ve been fortunate that claims for auto damage have been infrequent and resulted from accidents that weren’t my fault. The claims process was handled professionally, swiftly, and with minimal work on my part. And importantly, I was never at a loss financially. Thanks Nationwide for standing by your customer.

I would recommend to a friend.


Coverage for raccoon damage

May 22, 2015
TrishMc1 from Wilmington, DE

I contacted John to ask if raccoon damage was covered. He did not have a clear answer and promised to get back to me. He had the answer that afternoon. While damage from rodents, vermin and domesticated animal are excluded, raccoons do not fall into any of these categories. I filed a claim.
That was 3 days ago. The adjuster came out this morning and I had a check before he left.
John may not have had the answer immediately but he knew how to get the correct answer expediently. I am pleased with John’s professionalism and commitment to meeting a client’s needs expediently. The claims process was also uncomplicated. I am a satisfied client.

I would recommend to a friend.


Life Long Relationship

September 18, 2014
Cadic81 from Newark, DE, Age 33

If you want an agent for life you will find that at John’s agency. He donates his time to the Delaware Food Bank and other chartiable events in the community. He not only want to cover you auto, he makes sure all the important assets in your life and your LIFE are covered!

I would recommend to a friend.


Excellent service

September 3, 2013
Matti from Annville, PA, Age 59

John K. and Carol S. of Nationwide Insurance were very helpful getting me insurance for a second home. They also helped me to bundle my home, cars, and umbrella policy for savings. Both were very helpful and provided prompt and friendly service. I am happy to say John Koziol, Inc. is very helpful in providing you with your insurance needs. I am happy with their service.

I would recommend to a friend.


John Koziol, Nationwide Insurance

May 3, 2013
Dick from Hockessin, DE

John and his staff have always been very helpful and responsive to my needs whenever the situation occurred. He is very professional in conducting his business and always responds in a very timely manner. I would and have recommended John and Nationwide to others. While there are other and cheaper options available to me there is a sense of comfort and reliability that makes me not want to look elsewhere.

I would recommend to a friend.


Great Customer Service

February 28, 2013
stawjt from Wilmington, DE, Age 66

I transferred my home and auto insurance to John five years ago and have been extremely pleased. John is very knowledgeable, has always provided sound advice, and has proactively contacted me with new programs and savings opportunities.
Customer service is excellent. John or a member of his staff always answers or returns calls. The John Koziol agency stands out from other agencies with which I have done business and gets my highest recommendation.

I would recommend to a friend.